About
I sit between a business problem and the system that solves it. Twenty-one years of it, across sugar refineries, auto aftermarket, marketing, healthcare and now AI.
Anybody can build systems now. The work is knowing which one to build, and whether it actually worked.
I have been CTO three times and a founder or early partner three times. I built a digital transformation unit from inception to 30% of a company's revenue, which led to a founder exit. Most recently I spent two years putting agentic AI into live production at a healthcare platform, and I still write and review code.
The pattern only became obvious in hindsight. A nutritionist does not think in schemas. A mechanic outside Pune cannot read enough English to earn and burn his loyalty points, and he will not tell you that. A farm officer walking the fields for a sugar refinery in Gadchiroli had never used software before it landed on him. None of them asked for a system, all of them got one, and the only thing that ever mattered was whether it turned up in a form they already understood.
Right now I am consulting, writing, and building. I take a small number of engagements a year, usually where AI has to go into production and the cost of a wrong answer is real.
Publications
Redefining Sustainability, ICZS 2024. Springer, Cham. doi:10.1007/978-3-031-88376-7_10
Consumer research with 124 participants on why stated intent to buy sustainable brands does not turn into purchases, and a framework for closing the gap.
I am the second author. Springer has my surname as "Deshapande" in the published record; the correction is requested.
Also running
Bobhata बोभाटा. Marathi infotainment. Six hundred thousand followers, still going. The longest-lived thing I own, and where I learned what "in their own language" actually costs.
Vartaforge. An editorial platform for regional Indic dailies and hyperlocal publishers, built on the principle its brand book calls editorial sovereignty: the publisher keeps their own voice.
Kathaforge. A thirteen-agent Marathi fiction and microdrama pipeline, with work published on Pratilipi. The essay about it is the one where every agent approved the chapter and the chapter was dead.
The record
- CTO and Head of AI Transformation2024 – 2026Luke Coutinho Holistic Healing Systems
Converting a service-led wellness practice into an AI-powered platform. Restructured the technology org across AI/ML, product and QA.
Agentic AI in live production. No clinical safety incident. Tenure completed August 2026.
- Co-founder, product and technology2023 – 2024Tikao Technologies
AI-native B2B SaaS for sustainability marketing and EU compliance. Pivoted from B2C to B2B, ran design partnerships.
Did not find product-market fit. The expensive version of a lesson about how much you can build before the ICP is settled.
- Product Manager2022 – 2023Brandtouch & Analytics / Qcomm
Callr.live and 1v.live, owned end to end.
50,000+ consultations a year, 1M+ video call minutes for a single FMCG client.
- CTO, and product owner for MechanikTV2019 – 2021T7E Aftermarket Connect
Joined after founding, led the pivot to MechanikTV and owned it as a product. Built engineering and product from zero.
MechanikTV 30,000 users. iPuraskar 250,000 coupon transactions a month.
- COO, Digital Business2013 – 2019Experience Commerce
Built the digital transformation unit from inception. Led technology, product and sales.
30% of company revenue. Growth led to a founder exit. RCB, Castrol at 300,000+ mechanics, Ambuja at 400,000+ users, Lenovo. Four industry awards in 2019.
- Partner and CTO2011 – 2013Raintek Solutions
Joined within the first six months. Crystalsoft, an ERP for sugar refineries. SMILE, an e-book app in Indian regional languages.
ERP implemented on site across Maharashtra, including Gadchiroli. SMILE is where the Indic language work starts.
- IT Analyst2005 – 2011Tata Consultancy Services
SAP Basis administration, end-to-end implementations for enterprise clients.
Six years of access control, audit trails and change governance in environments where those are not optional.